For directors, VPs and program owners

    For AJO leaders and teams

    An independent read on whether your AJO and AEP investment is healthy, what the risk is, and what to fix first.

    The questions you're accountable for

    Is our investment healthy?

    A one-page summary of health, risk and priorities.

    What do we fix first?

    A ranked findings register and a roadmap split into quick wins and structural work.

    What are we missing?

    A shortlist of use cases worth building, with how to measure them.

    Are we compliant where it counts?

    Consent, suppression and quiet-hours wiring reviewed against CASL and Quebec Law 25, with evidence.

    How an engagement runs

    1

    Discovery and diagnosis

    I review journey setup, datasets and schema touchpoints, and recent failures to find root causes and risk areas.

    2

    Readout session (60 min)

    A working session with your administrators and campaign leads to confirm findings and agree priorities.

    3

    Roadmap and handoff

    You receive the leadership summary, findings register and roadmap: what to change, how to test it, and how to stop repeats.

    MOST POPULAR
    AJO Health Audit
    CA$1,999/audit

    Fixed scope, delivered in one week, with a one-page summary for leadership.

    Foundation check: schemas, identity, entry prerequisites
    Use-case and journey review
    Delivery, consent and measurement review (CASL, Quebec Law 25)
    Findings register with severity and root causes
    Prioritized roadmap
    60-minute readout call with your team
    Use-Case & Journey Build Sprint
    Scoped on a call

    Two to three weeks to stand up your priority use cases with measurement built in.

    Priority use cases agreed up front
    Journey and audience design reviewed with your team
    Use cases stood up with you, with holdouts and reporting
    Documentation and a handoff session
    Scoped on a short call

    Pay after approval. Fit check in 24h. Full refund if I can't deliver.

    See all services

    If you've paid and I can't deliver the engagement as described, you get a full refund. Refund policy

    Why an external expert?

    Vs. Adobe Support

    Support tickets can take weeks. I give you answers specific to your setup and your compliance obligations.

    Vs. Big Agencies

    Agencies want 6-month retainers to scope a fix. I scope, fix, and hand off within a fixed-scope engagement — a retainer is optional, never required.

    Vs. Internal Devs

    Your devs are strong, but AJO's platform edge cases require niche specialization. I augment their expertise where it matters most.

    Vs. doing nothing

    Every week a misconfigured journey runs, you spend team trust and budget on a platform that isn't paying back. Fixing it costs less than waiting.

    Free PDF

    The AJO Pre-Launch QA Checklist

    26 checks across schema, audience evaluation, identity, capping, and personalization: a practical pre-launch checklist for AJO journeys.

    • Schema & Data Layer
    • Audience & Entry Logic
    • Identity & Profile Resolution
    • + 6 more categories

    CA$1,999

    one week