Engagement Model

    No ambiguity. No fluff. Here's how it works.

    1. Submit a Scope Brief

    You submit a concise brief describing the issue, the tools involved, and what you've already tried. This is not a sales call—it's an engineering intake.

    2. Fit Assessment (24 hrs)

    I review your brief. If the issue falls within AJO/AEP scope and I can deliver value, I approve it and send a payment link. If not, I'll point you to the right resource. No time wasted.

    3. Live Working Session

    We meet over Google Meet. You share your screen. I audit your logic, schemas, and orchestration directly. No decks, no discovery—just remediation.

    4. Deliverable & Handoff

    You leave with a clear summary: what broke, why it broke, and the exact steps to prevent it. For teams, you get a prioritized runbook.

    Need budget approval?

    Forward this to your director. It positions the session as a risk-mitigation investment, not a consulting expense.

    Subject: Requesting Approval: AJO Remediation Session

    Hi [Name],

    We've identified a technical blocker in our Adobe Journey Optimizer instance that is impacting [campaign/journey name]. The issue involves [schema mismatch / logic failure / audience evaluation error] and is currently stalling production execution.

    Rather than waiting on Adobe Support (typical SLA: 5–10 business days) or engaging a full-service agency, I'd like to book a focused remediation session with an independent AJO specialist. The session is scoped, tactical, and designed to resolve the issue within 60–90 minutes.

    Cost: CA$250 (one-time). Includes root-cause analysis, live remediation, and a summary of fixes and preventive steps.

    Let me know if approved.